Shipping policy
Worldwide Shipping. takes 1-2 business days and shipping takes10-12 business days.
DELIVERY FOR ORDERS FROM THE USA IS 4-5 days
TAILWHIP ships worldwide through our USA and China fulfillment network.
Orders fulfilled from our U.S. warehouse are prepared within 1 business day.
U.S. delivery typically takes 4–5 business days.
International orders can also be shipped from our U.S. fulfillment location, depending on destination and product availability.
Common USA fulfillment destinations:
European Union, United Kingdom, Mexico and Canada.
Tracking information is provided after shipment.
Selected international orders are fulfilled through our Ningbo, China fulfillment location.
Common China fulfillment destinations:
Philippines, Australia, Brazil, South Korea and Japan.
Order processing: 1 business day.
International delivery usually takes 10–12 business days, depending on destination.
Tracking information is provided after shipment.
We automatically select the most suitable fulfillment location based on your destination, product availability and shipping route.
Yes. If products in your order are stored at different fulfillment locations, your order may be shipped separately. Tracking information will be provided for each shipment.
Tracking information is normally provided after your order has been processed and handed over to the shipping carrier.
International orders may be subject to customs procedures, import duties or local taxes depending on the destination country and shipping service. Any applicable charges are determined by local customs authorities.
Delivery times are estimates and may be affected by customs clearance, carrier delays, public holidays, weather or local delivery conditions.
Please contact TAILWHIP support and include your order number so our team can assist you faster.
Worldwide Shipping. takes 1-2 business days and shipping takes10-12 business days.
DELIVERY FOR ORDERS FROM THE USA IS 4-5 days